Several readers reported (read more
here) that Marriott Bonvoy’s new iPhone/Apple app was “enhanced” not to show the upgraded room/suite type that hotels tend to process during the overnight shift on the day on arrival., ,I can confirm that this is indeed the case. You can still check the upgraded room/suite type using the website “trick” or Android.
,You can access Marriott Bonvoy
here.,READ MORE: Marriott Bonvoy Rate & Bonus Points And Miles Promotions,,Reader Email: Marriot’s New App No Longer Shows Upgraded Room/Suite Type?,So, I had a two-night reservation last week at a Renaissance hotel in Cancun.,,
,,You cannot modify the reservation within 24 hours even if yours is cancelable easily, but there is a workaround, as there is usually everything Marriott-related.,,You need to click the link to “search” for a reservation that you would typically use for a booking that was done without your Marriott Bonvoy number attached.,,Then it opens up a lightbox with “Reservation Look-Up.” You need to plug in your first and last names, reservation number, and check-in date.,,And voila! Then the website shows your reservation.,Conclusion,It makes you sometimes wonder if Marriott makes its apps and websites so challenging to use on purpose?,You cannot easily cancel a “reservation in progress” even when it is cancelable. You need to use the method above that 99% or so with reservations don’t have access.,Why would you need to search for a reservation that is shown on the same screen?,Also, why the iPhone app won’t show the upgrade? I have been in touch with the Marriott spokesperson, who has told us it will be coming back to the iPhone app.,